Parcel audit services that reveal the savings others miss

ConData's parcel audit platform goes beyond recovery, turning every transaction into an optimisation signal that reduces your total cost to ship.

Every invoice re-rated against your carrier agreements—overcharges caught automatically, not sampled.
Audit findings feed spend analytics that expose surcharge creep, zone drift, and service-level mismatches — fix the root cause, not just collect the refund.
Renegotiate with granular data, not carrier-supplied summaries designed to favour their position.

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Trusted by Fortune 100

$50B+

Freight and parcel spend processed annually

160+

Global enterprises served

$645M

In overcharges identified

$328M

Recovered for clients

01 Deep parcel audit
02 Unified parcel visibility
03 Parcel intelligence

Deep parcel audit

Every surcharge. Every adjustment. Every contract term. Audited.

Parcel carriers apply hundreds of surcharges, fees, and rate adjustments – and many are misapplied, duplicated, or wrong. ConData audits each invoice against your contracted rates and service agreements, catching errors that other parcel audit providers miss.

Audit across residential delivery, dimensional weight, address corrections, peak surcharges, and more
Every invoice checked against what was agreed — not what the carrier says you owe
70 years of rate intelligence applied to every line item in your parcel contracts

Residential delivery, address corrections, dimensional weight, peak surcharges diagram

Unified parcel visibility

One view across every carrier, contract, and service level

Enterprise parcel spend is fragmented. UPS contracts in one system, FedEx in another, regional carriers reporting differently — and none of it connected. ConData unifies it all into a single, harmonized view without replacing a single tool in your stack.

Every carrier, contract, and service tier consolidated into one system
Data ingested directly from your parcel carriers — no middleware, no manual feeds
A single source of truth that's connected to the rest of your transportation spend

Carriers, contracts, service tier - visibility to dashboard

Parcel intelligence

From cost recovery to strategic parcel spend optimization

Recovering overcharges is where it starts. But enterprise parcel audit should deliver more than refund checks. ConData's parcel audit data feeds directly into our analytics platform — turning reactive recovery into proactive spend optimization.

Renegotiate contracts with data-backed leverage from your actual parcel spend patterns
Identify accessorial cost trends before they become budget problems
Benchmark your current parcel distribution and run what-if analyses to optimize your procurement process

Reactive recovery, proactive spend optimization

How it works

ConData's parcel audit services integrate with your existing operations. No disruption. No system changes.

Connect to your carriers

We ingest parcel data directly from your carriers – no need to pull from FAP providers, TMS, or ERP systems.

Normalize and clean

Our platform normalizes parcel data across carriers, standardizing service codes, accessorial descriptions, and rate structures into a single, auditable format.

Identify errors and opportunities

We audit every parcel invoice against contracted rates, carrier tariffs, and service agreements — checking across parcel-specific error types including dimensional weight, zone accuracy, discount compliance, accessorial mischarges, and service failures.

Manage claims and recoveries

Identified overcharges move into our claims management process. We handle carrier disputes, documentation, and follow-through so your team doesn't have to.

Report outcomes and insights

You receive clear, reconciliation-ready reporting: what was billed, what was contracted, what was recovered. Plus the analytics to inform strategic decisions across your parcel spend.

Hear from our customers

160+ global enterprises trust ConData to reveal what's hiding in their freight spend. Here's what they've achieved.

White truck driving up hill with yellow trees

$2.4M

Identified

$1.8M

Recovered

Fortune 500 manufacturer
Service

One truck, too many charges: $2.2M recovered from over billing pattern discovered

What appeared at first glance to be standard billing activity quickly revealed a deeper, more costly issue. ConData’s audit team took a granular, line-level approach—cross-referencing shipment details, contract terms, actual movement data, and mode classifications.

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