Half a million recovered through historical payment audit

Challenge

This manufacturer was managing a significant volume of parcel and LTL shipments across the U.S. through a third-party freight payment provider. While their internal team had confidence in the payment system in place, they lacked visibility into historical invoice accuracy and had never undergone a comprehensive audit.

Outcome

ConData’s team began by performing an electronic audit of historical payment data, using our proprietary technology and audit expertise to review every detail—line by line, invoice by invoice.

Industry

Manufacturing

Region

North America

Table of contents

Client profile at a glance

  • Industry: Fortune 1000 Manufacturer

  • Annual Audited Freight Spend: $40 million annually

  • Shipping Profile: Domestic, Parcel, LTL

  • Payment System: Third-party freight payment provider

The Challenges

This manufacturer was managing a significant volume of parcel and LTL shipments across the U.S. through a third-party freight payment provider. While their internal team had confidence in the payment system in place, they lacked visibility into historical invoice accuracy and had never undergone a comprehensive audit.

The client engaged ConData to:

  • Conduct a historical audit of past freight invoices and payments.

  • Validate the accuracy and reliability of their third-party payment provider.

  • Identify any systemic errors that may have gone undetected over time.

The solutions

ConData’s team began by performing an electronic audit of historical payment data, using our proprietary technology and audit expertise to review every detail—line by line, invoice by invoice.

We were able to:

  • Identify duplicate payments and overlooked invoice discrepancies.

  • Quantify and document payment errors across multiple modes.

  • Deliver a thorough report of findings and financial recovery opportunities.

The results

  • Recovered $425,000 in overpayments— equivalent to 1% of total audited spend.

  • Delivered insights that allowed the client to strengthen internal oversight and spot future red flags sooner.

  • Reinforced the importance of post-audit practices, even when using trusted payment providers.

Overall business impact

Even with a third-party freight payment provider, costly errors can—and often do—slip through the cracks.

What made the difference was ConData’s deep industry knowledge, proprietary technology, and meticulous attention to detail. By leveraging decades of experience in freight audit and recovery, ConData not only identified the errors others missed, but delivered meaningful financial impact—recovering nearly half a million dollars with minimal disruption to the client’s operations.

More than just a recovery effort, this audit reinforced why experience matters. When it comes to uncovering hidden losses and protecting your bottom line, ConData delivers clarity, confidence, and results you can count on.